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The UK's Premier Online Test Equipment Specialists 0800 040 7477

Place an Order

To place an order online, select the relevant items and add to shopping cart. You can search for a product using the menus by category or by using the Search Product Box. Once all required items selected, please select “go to checkout”. If you have registered with our website before, please enter your email address and password, if not you will be prompted to set up an online account.

Payment

You will be given various options for payment; these are Debit Card/Credit Card/BACS/Cheque or Credit Account (Government Bodies only). These details are not held by Test4Less but by our Secure Payment Gateway Company – PayPoint. To find out more about Credit Card Security, please visit www.PayPoint.net

Credit Card/Debit Card

You will be required to enter your details; payment is processed and debited from your card when you order is ready for despatch. The transaction will appear on your statement as Acute Sales Limited.

BACS Payment

An email will automatically be forwarded to you once you click “Submit Order”; the email provides our Bank Details in order to arrange payment. Once funds are cleared in our Bank Account, in–stock items will be despatched within 1-2 working days.

Cheque

An email will automatically be forwarded to you once you click “Submit Order”; the email provides our address details and who to make the cheque payable to (Acute Sales Limited) Once funds are cleared in our Bank Account, in–stock items will be despatched within 1-2 working days.

Credit Account – Government Bodies Only

An invoice will be sent with the goods and payment is required within 30 days from receipt of your order.

VAT

VAT is charged at the current rate and all prices exclude VAT.

Delivery

Once your order is complete you will receive a confirmation email to confirm you order. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. If you wish to amend your order, please contact the Sales Team on 0800 040 7477 who will be happy to assist.

We hold the majority of items in stock but if for any reason the item is out of stock you will be informed of the delay and have the option to cancel your order if you are unable to wait.

We offer a next day delivery service for in-stock items for all orders received before 12 Noon. Any orders received after this time will be despatched the following day.

Out of Stock items will be despatched as soon as they are received into our warehouse. You will be notified of any delays with your order.

Standard Delivery is charged at £4.95

Test4Less will make every effort to meet your delivery dates as advised but cannot accept liability for failures to do so.

Delivery to UK Mainland only.

All parcels are delivered by Fed Ex or Royal Mail and a signature is required on arrival. If for any reason there is no-one available at the property to sign for the parcel, this will be taken to the local depot and a Card will be left to notify you of this. Once the parcel has been received and signed for, this becomes the responsibility of the customer.

Guarantee

All goods are supplied with the Manufacturer’s repair/replacement warranty. Details of which can be supplied on request. Defective goods must be reported to Test4Less on 0800 040 7477. Once approved for return, the goods need to be returned to Test4Less, Unit 4 High Carr Business Park, Newcastle-under-Lyme, Staffordshire, ST5 7UG.

No repair/replacement will be provided until we have the defective goods and the goods have been inspected by the Quality Team. The standard conditions of Warranty for the appropriate Manufacturer will apply.

Returns Policy

Provided goods have been correctly supplied by Test4Less as specified by the order, no returns will be accepted unless agreed and negotiated in writing. Test4Less will levy a handling charge on goods where a return has been agreed to cover carriage and administration.

Price Match

When you shop with us we want you to have the peace of mind that you're getting the very best value for money. In the unlikely event that you find the same item cheaper elsewhere online, if it is economically viable we will refund the difference.

All Items marked with the Test4less Price Match Logo are included in these conditions. Items not displaying this symbol are not included.

• The item must be publicly available for purchase on a UK based website that has a shopping facility and ability to take payment.
• The item must be "like for like"; which means that it is brand new, the same item, contain the same accessories and have an identical manufacturer reference number and be supplied from a fully authorized UK Distributor.
• The price comparison must include delivery costs to a UK Address on a Next Day Delivery basis.
• Due to their nature, auction websites like eBay and marketplaces like Amazon are excluded.
• Our price match guarantee cannot be used in conjunction with any Test4less or competitor discount codes, promotions or clearance offers.
• Typographical pricing errors will not be matched.
• We can only accept one price match request per item.
• This guarantee is subject to change and can be withdrawn at any time.

Should you find a Test4less Price Match Item cheaper elsewhere within 5 days of purchase, simply call the Test4less Sales Department with proof of the price difference. We will check with the alternate supplier and should your claim be verified we will refund the difference, No more questions asked!

0800 040 7477